Cancellation
Cancel your trip with FlipCar?
Trips that are offered via FlipCar are logistics trips. In other words, car rental companies, for example, have to transfer certain vehicles from city to city to provide them with on-site by a specific time.
It is, therefore, necessary that the car rental company can rely on the transfer and that the car arrives at its destination on time. Therefore, to guarantee the quality of our service also towards the partner companies, it is not possible to cancel a rental less than 48 hours before the start of the trip.
We know: there is always something that might come up. That’s why you can cancel your booking free of charge up to 48 hours before the start of your trip. To do so, send us an e-mail with your reservation number and the reason for your cancellation to [email protected]. You will receive a confirmation afterwards.
In order for us to maintain the price of 1 € per trip, please be so kind and make sure before you make your booking that you want to make the trip definitely and only if really necessary cancel it 48 hours in advance.